Responsible Gaming
Gambling Should Be Entertainment, Not Income
At 1Win, we believe that gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Always gamble with money you can afford to lose, and never view it as an investment or income source.
Remember: The house always has a mathematical advantage. Enjoy responsibly and within your means.
Age Verification
In Brazil, gambling is only legal for individuals who are 18 years of age or older. We take age verification seriously and do not permit minors to access our platform under any circumstances.
By accessing 1Win, you confirm that you are at least 18 years old and meet all local legal requirements to participate in online gambling activities.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in yourself or someone you know? If so, it may be time to seek help:
- Chasing losses by continuing to gamble to recover money you've lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding or lying about the extent of your gambling activities
- Neglecting family, work, school, or other important responsibilities due to gambling
- Experiencing anxiety, depression, or irritability when trying to reduce gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Attempting unsuccessfully to reduce or control gambling behavior
- Jeopardizing relationships, job opportunities, or education due to gambling
- Feeling a constant urge or compulsion to gamble
If you experience any of these signs, please reach out for support immediately.
Self-Help Tools & Responsible Gaming Features
1Win provides several tools to help you maintain control over your gambling activities:
- Deposit Limits: Set a maximum amount you are willing to deposit over a specific period (daily, weekly, or monthly). Once reached, you cannot deposit further funds.
- Loss Limits: Set a maximum amount you are willing to lose. When reached, your account will be temporarily restricted.
- Reality Checks: Enable pop-up reminders at regular intervals to notify you of the time and money you have spent during your gaming session.
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your 1Win account. During this period, you will not be able to log in or gamble.
- Session Time Limits: Set a maximum duration for your gaming sessions to help manage your time.
To access these tools, visit your account settings or contact our customer support team for assistance.
Support Organizations & Resources
If you are struggling with problem gambling, help is available. The following organizations provide confidential support and resources:
Brazil
- CVV (Centro de Valorização da Vida): Telephone: 188 (available 24/7) | Website: www.cvv.org.br
- SENAD (Secretaria Nacional de Políticas sobre Drogas): Provides resources and information on gambling and substance abuse | Website: www.gov.br
International Support
- GamCare (United Kingdom): Website: www.gamcare.org.uk
- GamStop (United Kingdom): Self-exclusion scheme | Website: www.gamstop.co.uk
- Gambling Help Online (Australia): Website: www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): Website: www.responsiblegambling.org
- National Council on Problem Gambling (United States): Helpline: 1-800-522-4700 | Website: www.ncpgambling.org
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Website: www.bzga.de
If You Need Help, Reach Out Today
Problem gambling is a serious issue, but recovery is possible with proper support. If you or someone you know is struggling with gambling, please seek help immediately.
You are not alone. Professional counselors and support groups are available to help you regain control and improve your wellbeing. The organizations listed above offer free, confidential assistance.
Your health and safety are our priority. Gamble responsibly.